1. Introduction 

By accessing and using our platform, you agree to comply with these Terms and Conditions. If you do not accept any part of these terms, please refrain from using our services.

2. Eligibility 

To use Posido Casino, you must:

  • Be at least 18 years old or the legal gambling age in your jurisdiction.
  • Not reside in a restricted country where online gambling is illegal.
  • Use our platform for personal and non-commercial purposes only.

We reserve the right to verify your age and identity. Accounts found in violation of our eligibility criteria will be suspended or terminated.

3. Account Registration 

To access our services, you must register an account. You agree to:

  • Provide accurate and up-to-date information.
  • Maintain only one account.
  • Keep login credentials confidential.

If we detect fraudulent activities, duplicate accounts, or inaccurate information, we may take appropriate action, including account suspension.

4. Deposits and Withdrawals

To enjoy real-money gaming at Posido Casino, you must deposit funds into your account. We offer multiple secure and convenient payment methods, including bank transfers, credit/debit cards, e-wallets, and cryptocurrencies.

4.1 Deposits

  • All deposits must be made through the payment methods available on our platform.
  • Minimum and maximum deposit limits apply, depending on the selected payment method.
  • Deposits are generally processed instantly, but some payment providers may take longer.
  • You are responsible for ensuring that the payment method used belongs to you and is not associated with any fraudulent activity.
  • In certain cases, we may request verification documents before processing a deposit.

4.2 Withdrawals

  • You can withdraw funds using the same method you used for deposits whenever possible.
  • Withdrawal requests are subject to verification procedures, including proof of identity, address, and payment method ownership.
  • The minimum and maximum withdrawal limits vary based on the payment provider and your account status.
  • Withdrawal processing times depend on the selected payment method:
    • E-wallets & Cryptocurrencies: 24–48 hours
    • Bank Transfers: 3–7 business days
    • Credit/Debit Cards: 2–5 business days
  • Additional verification may be required for withdrawals exceeding a certain threshold.
  • Posido Casino reserves the right to delay or refuse withdrawals in cases of suspected fraud, money laundering, or violations of these Terms.
  • Any withdrawal fees will be clearly stated before confirming your request.

4.3 Currency and Transaction Processing

  • Posido Casino supports multiple currencies. However, if your deposit or withdrawal is made in a different currency, conversion fees may apply.
  • Any transaction discrepancies must be reported within 30 days.

4.4 Bonus Funds and Withdrawal Restrictions

  • Bonus funds are subject to wagering requirements before they can be withdrawn.
  • If a player requests a withdrawal before meeting the wagering requirements, the bonus and any associated winnings may be forfeited.
  • Any attempt to abuse promotional offers may result in account suspension.

4.5 Failed Transactions & Refunds

  • If a deposit fails but funds are deducted from your payment method, contact our support team for assistance.
  • Refunds are issued only under exceptional circumstances and at the discretion of Posido Casino.

5. Bonuses and Promotions 

We offer various bonuses and promotions, subject to specific terms, including:

  • Wagering requirements before withdrawing bonus funds.
  • Expiry dates on bonuses.
  • Restricted games that do not contribute to wagering requirements.

Failure to adhere to bonus terms may result in forfeiture of bonus funds and winnings.

6. Responsible Gambling 

We are committed to responsible gambling and offer tools to help manage your gambling activity, including:

  • Deposit limits.
  • Self-exclusion options.
  • Reality checks.

If you believe you have a gambling problem, we encourage you to seek professional help and utilize our self-exclusion features.

7. Prohibited Activities 

The following activities are strictly prohibited:

  • Using VPNs or proxies to bypass geographic restrictions.
  • Creating multiple accounts.
  • Engaging in fraudulent or illegal activities, including money laundering.
  • Collusion with other players to gain an unfair advantage.

Violating these terms may result in account suspension or legal action.

8. Game Rules and Fair Play

  • All games are powered by licensed software providers and use Random Number Generators (RNGs) to ensure fair play.
  • Players must understand the rules of each game before playing.
  • Any attempt to exploit game loopholes may lead to account termination.

9. Account Security 

You are responsible for keeping your account credentials secure. We are not liable for any unauthorized access due to negligence in safeguarding your account.

10. Privacy Policy 

We value your privacy and adhere to strict data protection laws. Our Privacy Policy outlines how we collect, store, and use your personal data.

11. Intellectual Property 

All content on Posido Casino, including logos, designs, and software, is protected by intellectual property laws. You may not copy, distribute, or modify any content without our consent.

12. Liability Limitations

  • We do not guarantee uninterrupted access to our platform due to technical or maintenance issues.
  • Posido Casino is not liable for any financial losses incurred while gambling.
  • We are not responsible for third-party service providers, including payment processors and game developers.

13. Amendments to Terms and Conditions 

We reserve the right to modify these terms at any time. Continued use of our platform after updates constitutes acceptance of the revised terms.

14. Governing Law and Dispute Resolution 

These Terms and Conditions are governed by the laws of the jurisdiction in which Posido Casino operates. In case of disputes, we encourage resolution through customer support before seeking legal action.

15. Contact Us 

If you have any questions about these Terms and Conditions, please contact our support team via email or live chat.

By using Posido Casino, you acknowledge and agree to these Terms and Conditions. Enjoy a responsible and fair gaming experience!